Our commitment to our customers & poly water tanks continues after delivery!

Here at United Plastic Fabricating, we recognize your need for a responsive and helpful warranty policy. After all, what’s the point of upgrading to poly water tanks if they don’t hold up? To this end, we’ve taken our experience warranting water tanks and refined it over the decades to design a policy to meet your needs. We understand your need to get up and running as soon as possible- so our technicians come directly to you for the repair. Each technician is factory trained and has the knowledge and skills to resolve your problem and get you back to your work.

To ensure we can complete the necessary repairs in a single visit to your location, please provide as much information as possible when you submit your warranty claim. The more information you have, the faster we can diagnose the problem and plan a repair!

If you have any questions regarding the extent of your particular warranty, feel free to contact us with any questions! We’d love to hear from you and clarify any confusion regarding your water tank warranty.

Department and Contact Information:

Main Phone: 800-638-8265 or 978-975-4520

Main Email: Info@unitedplastic.com

For spare or replacement parts email Edoherty@unitedplastic.com

For field service/warranty work please call: 1-800-638-8265 or email: Warranty-MA@unitedplastic.com

Please provide the following information where possible:

• Nature of the problem (where is the leak, how bad, etc)
• OEM, with shop or build number
• Serial number
• Contact number and email
• Address for the repair
• Any pictures you might have would be appreciated!

Submission Form:

Alternatively, you can enter your information into the form below to send us an automated overview of your problem.