Our commitment to our customers does not end after the poly water tanks are delivered.
At UPF, we also believe in backing up our word. Therefore, when you buy quality poly water tanks, you deserve quality. In addition, that’s why our service and warranty are the most comprehensive in the industry. Hence, in the event that service needs should arise, we have dedicated, factory-trained, field service technicians available, with the ability to perform most services at your location, minimizing downtime. Most noteworthy, UPF’s 30 years in the industry proves that our poly water tanks last a lifetime.
Department and Contact Information:
Main Phone: 800-638-8265 or 978-975-4520 Email: Info@unitedplastic.com
Technical support, flow/plumbing/surge/ and installation questions Email: Mmagoon@unitedplastic.com
Spare parts, replacement parts Email: Edoherty@unitedplastic.com
Field Service/Warranty work Phone number: 1-800-638-8265 or Email: Warranty-MA@unitedplastic.com
Finally, please provide the Field Service/Warranty department with the following information:
- OEM shop or build number
- Tank serial number
- Fire Dept.
- Contact # and email
- Leak location
Alternatively, you can enter your information into the form below to send us an automated overview of your problem.